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Verify Inventory Message Has Been Posted

You will see a notification in Bill Review if Casechek has not received an inventory message since the bill was submitted.

Solution

If this happens, please reach out to your clinical team to verify that they have posted items to the correct patient record. To trigger the inventory message to Casechek, one of the following actions must be completed in the EHR:

      1. Intraop Verify was posted
      2. Charges were posted
      3. Addendum was posted

Note: Selecting ‘Trigger Charges’ in the EHR will not generate an updated inventory message to Casechek. A post addendum must be completed for this message to trigger.

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